# MyPetVault > MyPetVault is a pet record manager and consumer pet health records app for households. Take a photo of any vet paper — a vaccine, a medication, a weight reading, a visit note — and MyPetVault saves it as a record you can find again in one tap. For every pet you love. MyPetVault is pre-launch, with a public waitlist. It is a calm, quiet, premium-but-approachable product for the household pet owner, not a veterinary clinic enterprise tool and not a telemedicine service. The product positioning is trustworthy rather than AI-magical, and the tone is plain-language: "we read your photo" rather than "OCR"; "records" rather than "structured data"; "we keep it safe" rather than "HIPAA-grade bcrypt". The single product purpose: a pet record manager for every vet paper, every shot, every pill, every visit, for every pet in your household, so the right answer is in your pocket during the 2 a.m. emergency vet visit. - Brand: MyPetVault (one word — capital M, P, V) - Tagline: Pet Record Manager - Domain: https://www.mypetvault.org - Contact: support@mypetvault.org - Platforms: iOS and Android (waitlist — launching soon) - Pricing: Free (1 pet, 2 auto-processed docs), $4.99/month, or $49.99/year. Cancel anytime. - Locales: English (en), Spanish (es), French (fr), German (de), Italian (it), Portuguese (pt), Dutch (nl), Polish (pl) ## Product pages - [Why we built it](https://www.mypetvault.org/en/why): The 2 a.m. emergency-vet parking-lot story and why a single calm place for every pet record matters. - [What it does](https://www.mypetvault.org/en/features): Pet record manager features for every vet record and every pet in one place. Snap a photo of any paper — shot, pill, weight, visit — and MyPetVault saves it for the next time you need it. - [How it works](https://www.mypetvault.org/en/how-it-works): Three steps for using the MyPetVault pet record manager — snap a photo of any vet paper, check what we pulled from it, it's saved for good. One tap to find any record, any pet, any time. - [Get the app](https://www.mypetvault.org/en/download): App Store and Google Play download links (coming soon — waitlist open today). ## Help and support - [Help center](https://www.mypetvault.org/en/help): FAQs, guides, and contact — all in one place. - [Getting started](https://www.mypetvault.org/en/help/getting-started): Add your first pet, take your first photo. - [Saving records](https://www.mypetvault.org/en/help/saving-records): How the photo-to-record flow works, what kinds of papers we support. - [Your account](https://www.mypetvault.org/en/help/account): Subscriptions, devices, your data. - [Troubleshooting](https://www.mypetvault.org/en/help/troubleshooting): Fixes for common issues. - [Contact](https://www.mypetvault.org/en/help/contact): Reach the team at support@mypetvault.org — reply within 48 hours. ## Trust, security, and legal - [Security](https://www.mypetvault.org/en/security): How we protect your account and your pet's records — encryption at rest, strict access controls, and a clear list of the outside services we use. - [Privacy Policy](https://www.mypetvault.org/en/privacy): What we collect and why. - [Terms of Service](https://www.mypetvault.org/en/terms): Rules for using the app. - [Data Rights](https://www.mypetvault.org/en/data-rights): Access, export, and delete — the full rights you have over your data. - [Delete your account](https://www.mypetvault.org/en/account/delete): Two paths — from the app or by email. Close it for good. ## Stories - [Why We Built a Pet Record Manager](https://www.mypetvault.org/en/products/pet-records): The long-form founder story about why pet records scatter and why we made one calm place for them. ## What MyPetVault is not - Not a veterinary clinic product. We don't sell to clinics and we don't replace clinic systems. - Not a telemedicine service. We don't connect you to a vet. - Not a social network. No posts, no likes, no ads. - Not an AI diagnosis tool. We don't interpret what records mean — we just keep them organized.